Privacy Policy
SpeakQuant is operated by Nanhao Labs Inc, a corporation incorporated in Wyoming, United States ("we", "us" or "our"). We are responsible for the processing of personal information for this service. This policy explains how we collect, use, retain and share information when you use our website and research workspace.
Information we collect
Account information includes your email address, display name, avatar, language preferences, and sign-in and session information. If you use Google sign-in, we receive the account identifier, email address and basic profile information needed to verify your identity.
Research information includes your messages, trading ideas, strategy designs and code, backtest settings and results, and related research actions. When you contact support, we also process the problem description and correspondence you provide.
Operational information includes IP addresses, browser or device information, request times, usage records and error logs, used to operate the service, protect accounts and diagnose problems.
How we use information
We use this information to authenticate users, provide AI conversations and strategy research, run historical backtests, save research, offer support, and maintain service security and reliability. When you use paid features, we also process orders, subscriptions and credit entitlements.
Where applicable law requires a legal basis, we rely on what is necessary to provide and perform the service, meet legal obligations, and pursue legitimate interests in security and product improvement. Where consent is required, we obtain it separately; using the service alone does not replace that consent.
Product improvement and model training
SpeakQuant does not use your research content to train models. We may analyze usage, feedback and necessary research content to diagnose problems, evaluate response quality and improve the product experience. We use aggregated or de-identified information where possible and limit access to relevant content to what is needed.
AI and service providers
Our AI features use models such as Claude and OpenAI models. To fulfill your research requests, we send messages, strategy code, backtest information and necessary context to the AI service providers supplying those capabilities. Online research may also send search terms or URLs to search and web content providers.
We also use providers for authentication, email delivery, cloud hosting and storage, which process information needed for their respective functions. The data a provider receives depends on the features you use. Its retention, security monitoring and related processing are governed by the applicable service terms and data processing arrangements.
We may also disclose information where necessary to meet legal requirements, respond to lawful requests, resolve disputes, or protect users and the service. You can contact us at the email below for information about specific providers and their data processing.
Payment information
Availability of paid features follows the actual purchase entry points and checkout flow. Payments are processed by the provider identified at checkout, currently through Stripe-hosted pages. You submit payment card details directly to that provider; do not submit full card numbers or security codes in research conversations or support messages.
We may share or receive names, email addresses, country or region, order and customer identifiers, subscription details, amounts, currencies, and payment or refund status to deliver entitlements, reconcile transactions, provide support and meet legal obligations. Checkout identifies the actual payment provider or merchant of record and provides its applicable privacy notice. Processing it performs under its own legal obligations is also governed by that notice.
Cookies and browser storage
We use cookies for sign-in and preferences such as language and appearance. Some cookies remain after you close the browser. Preference cookies last up to one year; sign-in cookies are retained according to the authentication settings and cleared when you sign out.
Browser local storage saves interface preferences and account-specific records of unresolved payment operations and order identifiers so queries can resume after a page reload. Session storage in the current tab saves unsent drafts and pending submissions. You can clear or restrict these through browser settings, but may need to sign in again, reset preferences or recover payment queries through order records. Clearing browser data does not automatically delete research stored in your account.
Data storage and international processing
We use cloud hosting, storage and content delivery services according to our deployment needs. Providers may include AWS, Cloudflare and others. Our processing locations and those of our service providers may span different countries or regions, so your information may be stored or processed outside your country or region.
For international processing, we use the safeguards required by applicable law, such as applicable contractual arrangements or other legally permitted mechanisms. You may contact us for information about the relevant processing locations and safeguards.
Retention and deletion
We retain personal information only for as long as needed for the purposes in this policy. Research records support your account and research history. Retention of technical logs and support records depends on troubleshooting, security, dispute resolution and legal obligations. We consider the nature of the data, its purpose, risks and applicable legal requirements when determining retention.
You can delete conversations in the workspace or request deletion of your account and related information using the email below. We verify requests and delete or anonymize information no longer needed in accordance with applicable requirements. Deleting a conversation does not delete your account. Backups and records that must be retained by law may not be removed immediately; retained information is used only for the relevant recovery, security or legal purposes.
Your rights and choices
You can update supported profile details and preferences. Depending on applicable law, you may also have rights to access, correct or delete information, obtain a copy, restrict or object to processing, and withdraw consent. Withdrawal does not affect the lawfulness of processing based on consent before it was withdrawn.
Send requests to the email below with enough information to identify your account and explain the request. We may reasonably verify your identity to protect your account, and will handle and respond within the time required by applicable law. You may also complain to a competent data protection authority.
Information security
We use measures such as account authentication, permission controls and access restrictions to protect information, and maintain safeguards appropriate to processing risks. No network transmission or storage method is completely secure. If a security incident requires notification, we will respond and notify affected parties as required by applicable law.
Children
SpeakQuant is intended only for users who have reached the age of majority where they reside and can independently enter into an agreement. The service is not directed to minors. If you learn that a minor has provided personal information, email us so we can investigate and handle the information and account as required by law.
Policy updates
We may update this policy when the service or our processing changes and will show the updated date on this page. We will communicate material changes through appropriate means, such as a service notice or email, and obtain fresh consent where required by law.
Contact
For questions about this policy, the Terms of Service or personal information processing, or to request access, correction or deletion, contact us at the email below.